Terms and Conditions of Sale
Thanks for buying from Oopsilon IT Solutions
Once you have purchased your product from us we are confident you will enjoy using your new product and hope to deal with you again in the future.
However if your are not happy with your purchase for any reason please be rest assured that your case will be dealt with quickly and efficiently by us.
Products like laptops, desktop computer systems, pda’s, smart phones, consoles, or tablets which contain a hard drive and software preloaded will be covered by our 28 days warranty. This includes the following:
- Hardware warranty for any issues relating to the basic operation of the computer equipment.
- Any faults occurring to original power supply during normal operation conditions.
- warranty for any parts during the normal operation and handling of the computer equipment.
The warranty does not include the following:
- Battery condition – as the battery in the products we sell which includes laptops, pda’s, smart phones or tablets are all second hand, they do not come with any warranty whatsoever.
- Any software or third party software installed by the end user
- any damage done to the computer equipment following heavy use or by physically damaging the product through fall, trip, drop, any liquid spills, etc.. Force losing and breaking lcd / led panel, any damage done to the item when loaning item to other user other than original customer.
- lcd or led damage
- liquid spills on any part of the computer equipment
- Any damage done to the computer equipment outside the home.
In any event we always recommend doing regular backups of your data to prevent any loss of data during an event which would render the computer system inoperable.
Other parts sold by us through our eBay store, which include laptop and computer parts, laptop screens, tablet parts, or any part which was been tested working and is being sold as a spare part, comes with a 14 day eBay returns policy.
pda spares, or job lot spares repairs parts all do not come with any warranty and are sold strictly as FAULTY SPARES OR REPAIRS. These parts do not come with any warranty whatsoever.
If you have purchased any items through our eBay store they will be covered under the eBay 14 days returns policy. However this only covers the following:
- Item not as described – full refund issued – free returns
- Item not received – full refund issued
- Item no longer required or purchased by mistake – returns postage is buyers responsibility
Thanks once again for taking the time to visit my website, go check out my eBay shop for details of what is on sale right now!